Apprentice Boglarka makes a difference as a helper after changing careers


Apprentice Boglarka makes a difference as a helper after changing careers

The learnings are helping Home Care Team Leader Boglarka-Tunde Incze make a difference in the lives of the people she cares for and works with.

Boglarka, who is Hungarian and has lived in Wales with her husband and two children for six years, first used a bachelor’s degree in computer science, which she obtained in Romania, to work for international companies. She also completed two years of a master’s degree in graphic and industrial design.

However, to earn more money to help buy a family home in Wales, she took on an additional role as a part-time carer, helping people in their homes, and enjoyed the job so much that she changed careers during the pandemic.

She has now completed levels 2 and 3 of health and social care apprenticeships with Itec Skills and Employment and wishes to qualify as an assessor.

In recognition of her success, Boglarka has been shortlisted for the Foundation’s Apprentice of the Year award at the prestigious 2022 Cymru Apprenticeship Awards. Winners will be announced at a virtual awards ceremony on 10 november.

The awards recognize outstanding achievements, in unprecedented times, by employers, apprentices and practitioners of work-based learning.

The highlight of the year for apprentices, employers and workplace training providers and practitioners, the awards are organized by the Welsh Government and supported by the National Training Federation of Wales (NTfW). The main sponsor for the third year is Openreach.

Boglarka, who lives in Llanrug, near Caernarfon, works part-time for Gofal Bro Cyf where she provided valuable advice to help the company introduce a new and improved model of care for customers.

A Marie Curie palliative care assistant for more than a year, she has followed a series of skill-building courses.

She is also learning Welsh, having passed her intermediate level exam after six years with Dysgu Cymraeg/ Learn Welsh in Bangor. She says learning Welsh has had a positive impact on her life.

She also qualified for the final of the national WorldSkills UK competition in health and social care at Cardiff and Vale College on 14 November and is a finalist for Foundation Apprentice of the Year at the Apprenticeship Awards Cymru 2022 on November 10.

She says,

“I am motivated and eager to continue my learning journey as I aspire to become an evaluator. In a role like this, I believe I will be able to make a difference for people like me who want to deepen their knowledge and understanding of care work.

“My apprenticeship program has been beneficial in further developing my knowledge and skills which will help me progress in my professional career development.”

“The apprenticeships gave me another chance and opportunity to develop a career in health and social care because I started from scratch.”

Lynn Kennedy, Health and Social Care Evaluator at Itec Skills and Employment, said:

“Boglarka is a lovely person and an absolute pleasure to work with. She is extremely motivated and wants to keep learning.

Economy Minister Vaughan Gething congratulated Boglarka and all the other shortlisted finalists.

He commented,

“Apprenticeships make a huge contribution to our economy and will be crucial as Wales continues to recover from the pandemic.”

“They can help sustain, motivate and diversify a workforce, providing people with the opportunity to learn high-quality job skills.”

“As part of our Youth Guarantee, the Welsh Government will invest £366 million over the next three years to deliver 125,000 apprenticeships for all ages across Wales during the current government term.”

“We want to increase opportunities for people of all ages and backgrounds to develop transferable skills in the workplace and improve their lives. The investment will also help address skills shortages and gaps in priority sectors critical to boosting productivity and economic growth, supporting our net zero ambitions, everyday fundamental economy and public services.

The apprenticeship program is funded by the Welsh Government with support from the European Social Fund. For more information on recruiting an apprentice visit: or call 03000 603000.


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